Course access and delivery

When access opens

Access opens automatically after the payment service confirms successful payment. Sign in to the account used to place the order, open “My courses” and select your purchased course.

Before purchase, the curriculum shows the number of available videos and lessons awaiting upload. There is no extra charge for watching available lessons in a course you have already purchased.

Access format and duration

Watch videos online in a browser on your phone or computer with an internet connection. Access does not expire and you can learn at your own pace. Access is personal and limited to one device at a time. Downloading videos and sharing them with others are not permitted.

Before purchasing, make sure your device can play MP4 videos in a browser. More information about the course and its contents is available in the catalogue.

How to check access

In “My orders” check the payment status, then open the course and play a lesson. If a paid course has not appeared or a video does not play, use the seller contact details: include your order number, account email and a description of the problem.

Course access support

If a lesson does not open, contact the seller with your order number, lesson title, device and error message. Do not send passwords or payment codes. Contact details and support hours are on the contact page. Seller contact details